Restaurant Best Practices: Training for Waiters and Servers
The 72hr interactive version is an online elearning course with interactive knowledge checks / quiz questions. You WILL receive a completion certificate.
The 48hr streaming version is video only, and does NOT include a completion certificate.
This program was designed to provide viewers with the instruction necessary to become a productive waiter or waitress and to foster a safe, successful, and profitable work environment.
Our goal is to provide students with a good foundation upon which to build, so that your staff is prepared to handle any situation with professionalism. The ability to provide great customer service will enhance the reputation and viability of the establishment. Length: 37 minutes
- An Introduction to the Restaurant Business
- Workplace Safety Practices
- Server Best Practices
- Enhancing the Customer Experience
- Handling Difficult Situations on the Job